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Normal Business hours are M-F 10:00am through 4:00pm (EST). You may always send email or leave voice-mail at anytime.
Phone contact will primarily be in response to a voice mail, since we rarely accept direct incoming calls. This phone message policy is by design. You are encouraged to communicate with us through email and send us your questions or requests for products in writing. If you do choose to leave us a voice message, we will return your call as soon as possible, however, you will need to understand that we do not typically offer rushed service... we offer quality products.
Sign Letters - We've got you covered!
Your sign letters will be delivered from one of many facilities around the country. Since many production plants are configured to provide efficient production of certain sign letter products, each facility will produce only a limited part of the products which make up our complete sign letter selection, so your order may not be able to ship from a facility near you. We do, however, seek to place your order in a plant near you (for obvious shipping advantages).
On some projects, certain time constraints and plant work loads will dictate which facility produces your order. We will seek to produce your sign letter order in the quickest possible time while maintaining premium quality sign letters.
NOTE: Your shipment will NOT always arrive from the closest facility.
If you need some products we do not currently carry, let us know. We add to our online selection of sign letters on a regular basis.